Dimension Technology Solutions offers one of the most experienced groups of Oracle’s JD Edwards System Administration (CNC™), technology experts available today.
Whether your needs are for a technical supplement to current CNC staff or complete
CNC support, we provide total support packages for both on site and remote CNC support.
DTS is a SAS70 certified company, fully insured, offering the most competitive rates
in the market. $160.00 USD per hour plus expenses for on site consulting,
and $110.00 USD per hour for remote support.
• ONEWORLD™ / ENTERPRISEONE™ SYSTEM CONFIGURATION, ARCHITECTURAL DESIGN, AND INSTALLATION
- OS/400, Windows, AIX/Unix
- Language Modules
- IBM WebSphere and Oracle Application Server
ALL UPGRADES
- Tools release 8.97 with Server Manager Console (SMC)
- OS/400, co-existence with OneWorld
- World/OneWorld Co-existence to EnterpriseOne non co-existence
- Data base conversions – legacy database conversions
- Windows platforms with MS SQL, Oracle, or UDB DB2
- AIX/UNIX with Oracle UDB DB2
- Hardware Upgrades
ALL SUPPORTING SOFTWARE
- IBM WebSphere – all versions
- Oracle Application Server
- Citrix
- Business Objects/Crystal Reports
- Vertex software – all platforms – all databases
- All Microsoft Office products
• APPLICATION SOFTWARE UPDATES (ASU) AND ELECTRONIC SOFTWARE UPDATES (ESU) INSTALLATION
- Special instructions completed as needed
• SYSTEM MONITORING
- Configuration of JDE Performance Monitoring
- Various system monitoring
- Fat Client Administration
• ROUTINE CNC TASKS
- OMW Maintenance including OMW rules and allowed actions
- OCM Mappings configuration and management
- Task View and Menu maintenance
- Error trouble shooting
- User Profile and System Profile maintenance
- Security setup, configuration and maintenance
- Package Builds, deployments and JAS generation when needed
- Path Code & Environment configuration changes or additions
- Server adds for additional application servers or others
- No limits on Package Builds
- Disaster Recovery or High Availability Planning & Implementation
- System Auditing
- Database Administration (DBA) and maintenance
- Hardware Administration
- Network Administration
- Network Security
- OS Administration and monitoring
- Customer interfacing Ticketing system with notifications
